We would like to make your online shopping experience as easy as possible and will happily refund or exchange any items which you are not completely happy with, taking into consideration of the following;
- Please contact us, in writing, within 7 days of receiving your order to notify of any items that you would like to exchange or return.
- Items must be unused and in their original packaging, with all labels attached.
- Unfortunately shipping costs can not be refunded, unless the goods are faulty.
- Goods may be returned to our Newcastle store, or via registered post to 67 Parry Street Newcastle West 2302. Returned goods must be sent via a trackable courier, as we are unable to take responsibility for items that are lost in transit.